Politique d'expédition
1. Processing Time:
All orders are processed within 1-2 business days.
2. Shipping Rates and Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery delays can occasionally occur.
3. Shipment Confirmation and Order Tracking:
- You will receive a shipment confirmation email with tracking number(s) once your order has shipped.
- The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes:
- Spirit Gallery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages:
- Spirit Gallery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
6. International Shipping Policy:
- We ship internationally to select countries. The customer is responsible for any additional customs duties or taxes that may be applicable.
7. Returns Policy:
- Please review our Returns Policy for details on returns, exchanges, and refunds.
8. Contact Us:
- If you have any questions about our Shipping Policy, please contact us at [contact information].